Returns & Exchanges

At Island Roots, we want you to feel as vibrant as our designs, which is why we offer a 30-day window for hassle-free returns on all unworn fashion items. If your purchase doesn't perfectly match your style, our simple exchange process ensures you find the right fit for your next adventure.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.